📦
Track Order
Check your delivery status in real time
💳
Payment Issue
Failed payment or wrong charge help
💬
Live Chat
Chat with our team instantly online
📞 (818) 275-1066
Tap to call us directly — Mon to Sat, 9AM–8PM
🔄 Return & Refund
Easy 30-day return policy. Refund processed within 5–7 business days.
1
Call or Chat
Contact our support team and explain your return reason.
2
Pack the Item
Pack the product securely in its original packaging.
3
Get Your Refund
Refund is processed within 5–7 business days after pickup.
(818) 275-1066
Free to call from anywhere in India
Toll Free
support@temusupport.in
We reply within 24 hours
24hr Response
Mon – Sat
9:00 AM – 8:00 PM (IST)
Sunday Closed
Available on Website
Instant replies from our team
Online 24/7
Frequently Asked Questions
You can track your order by visiting the “Track Order” section on our website and entering your order ID and registered email address. You will receive real-time updates on your delivery status.
Once we receive and verify your returned item, the refund is processed within 5–7 business days. The amount will be credited back to your original payment method.
Most items are eligible for return within 30 days of delivery, provided they are unused, in original packaging, and undamaged. Certain product categories like perishables and personalised items are non-returnable.
If your payment failed but the amount was deducted from your account, please call us at (818) 275-1066 or email us at support@temusupport.in. In most cases, the amount is automatically reversed within 3–5 business days by your bank.
Orders can be cancelled or modified within 1 hour of placing them, before they are dispatched. Please contact our support team immediately via call or live chat to request a change.